On Call Support Service

PT. Bicom Mitra Solusindo Providing the best solutions in handling IT Support in various companies, supported by an expert and experience employees.

We found that some of the companies we worked with did not have special IT staff, and only used On Call support services because the use of IT was not that prioritized or an IT worker was on leave / sick and there was no replacement in the office

Understanding the demand and critical of your system. BICOM provide on call support service such as break-fix, hands & eyes, onsite support Installation and Troubleshooting with committed SLA according to customer requirement.