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Managed Services

How many computers do you have in your company? Are you frustrating when your computer and system broke down? Do you think what you do will fix the system or become worse? Who will you call when your system broke down and if you don’t have IT Staff in your company?. Call us!!

BICOM, Managed Services will be the answer for you. With “certified” expertise that masters in their field, your company no needs to worry. The people you call are competent and will we solve your company problems.

Advantages you can get with our Managed Services:

1. Operational cost and capital investment in IT management can be reduced.
2. Stay focus on improve on company core business.
3. Achieve a higher degree of customer and user satisfaction.
4. You can avoid ongoing challenge to retain your IT personnel skill.
5. Improve your competitive advantages by gaining to world class technologies.

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Why choose Bicom ?

1. Cost effective IT Managed Services.
2. Free consultation and IT audit.
3. Free server installation will be given during routine visit.
4. All support guarantees have minimum Microsoft Certified Professional (MCP) qualification.
5. One to one Support replacement in case of previous support sickness, leave, etc.
6. Supervisor/project coordinator on site customer visit (every one month).
7. Free temporary hardware replacement for certain product bought from us.
8. No additional cost charged to customer if our support required more than two days to fix the same problems.
9. Monthly activity report will be given to customers.

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Server & Network Installation

BICOM provide Server and Network Installation for company from basic IT Infrastructure Installation to migration until upgrade solution for existing IT Infrastructure and system.

Solutions given by BICOM will be based on IT Audit and analysis such as reliability and maintainability of existing system and infrastructure if exist. With the intended to look for solutions that can benefit the company and the best solutions that can offered to the company to meet the requirements and need.

Master Plan will be given by BICOM, such as what IT Solutions and infrastructure are required to achieve the company goal after carefully studying the customer company strategic goal.

• Server Installation and Configuration
- Domain Controller, Mail Server, Anti Virus Server, etc.
• Server Migration
• Disaster Recovery
• Network Infrastructure
• Hardware and Software selection and Installation
• Security Concept

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BICOM, also providing a solutions for new Office and new company.

The Solutions and service include :

1. Network cable and electric installation.
2. Server and workstation installation.
3. Computer table procurement.
4. Server and Workstation procurement.
5. License Software procurement.

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Hardware & Software Supplier

BICOM, provide Hardware and Software License distribution for company and reseller such as DELL, HP, Acer, IGEL, etc for workstation and servers and Microsoft, Trendmicro, Kaspersky, etc for software.

Together with our partners and reliable and proven success products we offered, we confident to delivery the best service and support to our customers. Please call us to get more detail information of our products. Our sales team will be glad to help you.

To provide a better support and competitive price to our customer, BICOM has become one of the authorize reseller and partners for product below:

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Web Development

Now a day, it became quite common a company should have a website. Website could be your company most active marketing in promoting your company, website could describe your company professionalize, business and services provide by your company to all the people in the world which could become your customer.

If we see more deeply, website also could be used as communication media between company with the customer and prospect. Example. Forum, news, questionnaire, etc.

BICOM, give you WEB Development Services with a modern and fresh design. You no need to worry will your content and information on your website understood by the people. You no need to frustrate thinking how to manage the website, how to keep the website reliability and Up-to-date, because BICOM will analyze your company need and requirement before the web development start.